{"id":3078,"date":"2025-03-14T09:00:00","date_gmt":"2025-03-14T00:00:00","guid":{"rendered":"https:\/\/www.kuzanbo.jp\/?p=3078"},"modified":"2025-04-08T23:18:13","modified_gmt":"2025-04-08T14:18:13","slug":"booking-engine-renewal","status":"publish","type":"post","link":"https:\/\/www.kuzanbo.jp\/en\/2025\/03\/14\/booking-engine-renewal\/","title":{"rendered":"Notice of Official Reservation System Changes"},"content":{"rendered":"<div>\n<p>We are pleased to announce that, to make your reservation more comfortable, starting March 14, 2025<strong data-start=\"88\" data-end=\"101\">Reservation system changed<\/strong>We have done so.<br data-start=\"108\" data-end=\"111\" \/>The new system offers a smoother reservation process and more convenient functions.<\/p>\n<\/div>\n<p><a href=\"https:\/\/booking.kuzanbo.jp\/booking\/result?code=0194b004-2297-774c-b386-c9819f6bd753&amp;search_type=undated\">BOOK YOUR STAY<\/a><\/p>\n<div>\n<h3>For reservations made through the old reservation system<\/h3>\n<h4>To confirm, change or cancel reservations made prior to March 14, 2025, please refer to the FAQ below.<\/h4>\n<\/div>\n<h4 style=\"text-align: left;\"><\/h4>\n<h3 class=\"title_sub close\" style=\"text-align: left;\">\uff5cFrequently Asked Questions\uff5cOld Reservation System (Reservations made before March 14, 2025)<\/h3>\n<h4 class=\"title_sub close\" style=\"text-align: left;\">Q I want to change the date.<\/h4>\n<div class=\"box_sub\">\n<p style=\"text-align: left;\">A You can change your reservation by clicking on the button in the reservation confirmation e-mail when you make a reservation.<\/p>\n<hr \/>\n<h4 class=\"title_sub close\" style=\"text-align: left;\">Q I want to change the number of people<\/h4>\n<div class=\"box_sub\">\n<p style=\"text-align: left;\">A You can change your reservation by clicking on the button in the reservation confirmation e-mail when you make a reservation.<\/p>\n<hr \/>\n<h4 class=\"title_sub close\" style=\"text-align: left;\">Q I want to change the number of people<\/h4>\n<div class=\"box_sub\" style=\"text-align: left;\">\n<p>A You can change your reservation by clicking on the button in the reservation confirmation e-mail when you make a reservation.<\/p>\n<\/div>\n<hr \/>\n<h4 class=\"title_sub close\" style=\"text-align: left;\">Q I want to add or change options (e.g., change the number of dogs)<\/h4>\n<div class=\"box_sub\" style=\"text-align: left;\">\n<p>A You can add or change your reservation by clicking the button in the reservation completion e-mail when you make a reservation.<\/p>\n<\/div>\n<hr \/>\n<h4 class=\"title_sub close\" style=\"text-align: left;\">Q I want to change the room type<\/h4>\n<div class=\"box_sub\">\n<p style=\"text-align: left;\">A If there are rooms available in your preferred room type, you can change the room type by clicking the link in the reservation confirmation e-mail when you make your reservation.<\/p>\n<hr \/>\n<h4 class=\"title_sub close\" style=\"text-align: left;\">Q I want to change the credit card used for the reservation.<\/h4>\n<div class=\"box_sub\">\n<p style=\"text-align: left;\">A. Reservations cannot be changed, so please make a new reservation by yourself using the new reservation system. Please cancel your current reservation after rebooking with the new credit card information first.<\/p>\n<hr \/>\n<h4 class=\"title_sub close\" style=\"text-align: left;\">Q I want to change my meal plan.<\/h4>\n<div class=\"box_sub\" style=\"text-align: left;\">\n<p class=\"translation-block\">Please contact us via <a href=\"https:\/\/www.kuzanbo.jp\/en\/contact_en\/\">email<\/a>.<\/p>\n<hr \/>\n<\/div>\n<h4 class=\"title close\" style=\"text-align: left;\">Q I want to cancel my reservation.<\/h4>\n<div class=\"box\">\n<p style=\"text-align: left;\">A. Cancellations must be made in person through the reservation page. We cannot accept cancellations or schedule changes by phone.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"box_sub\">\n<hr \/>\n<\/div>\n<\/div>\n<div>\n<div>\n<div class=\"gmail_signature\" dir=\"ltr\" data-smartmail=\"gmail_signature\">\n<div dir=\"ltr\">\n<div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u3053\u306e\u5ea6\u3001\u3088\u308a\u5feb\u9069\u306b\u3054\u4e88\u7d04\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u30012025\u5e743\u670814\u65e5\u3088\u308a\u4e88\u7d04\u30b7\u30b9\u30c6\u30e0\u3092\u5909\u66f4\u3044\u305f\u3057\u307e\u3057\u305f\u3002\u65b0\u30b7\u30b9\u30c6\u30e0\u3067\u306f [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3078","post","type-post","status-publish","format-standard","hentry","category-japanese"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/posts\/3078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/comments?post=3078"}],"version-history":[{"count":15,"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/posts\/3078\/revisions"}],"predecessor-version":[{"id":3226,"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/posts\/3078\/revisions\/3226"}],"wp:attachment":[{"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/media?parent=3078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/categories?post=3078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kuzanbo.jp\/en\/wp-json\/wp\/v2\/tags?post=3078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}