Kuzanbo Club LLC (hereinafter referred to as "the Company") has established the following policy for handling personal information necessary for business operations to ensure customer confidence and trust. Based on this policy, we have established various regulations to protect personal information and strive to manage personal data appropriately.

Compliance with Laws and Regulations

The Company complies with the Personal Information Protection Law, other applicable laws, and any related norms regarding personal information in our possession.

Purpose of Use of Personal Information

The Company will notify or publicly announce the purpose of using personal information to customers and will use the information only within the scope necessary to achieve that purpose. We will not use personal information for purposes other than those specified without the customer's consent.
The specific purposes for which our company uses your personal information are as follows.

1. Provision of Lodging and Related Services
   
   • To confirm your reservation, provide services such as accommodations, dining, and activities, and to communicate with you regarding these matters
   • To process payments, handle various procedures, and respond to inquiries
2. Announcements, Information, and Marketing Activities
   
   • To provide information about our services, new plans, events, various promotions, etc. (including via email, direct mail, and brochures sent by mail)
   • To send commemorative items, newsletters, and other promotional items in connection with anniversary celebrations and various events
   • To request your cooperation in a survey aimed at improving our services and developing new products
3. Safety Management and Legal Compliance
   
   • To fulfill obligations under laws and regulations, including the Hotel Business Act, such as maintaining guest registers
   • For the safety and security of our guests and our facility

Acquisition of Personal Information

When collecting personal information (including information collected via the internet), the Company will obtain it through appropriate methods.

Information to Be Collected

In order to provide our services and enhance convenience for our customers, we may collect the following personal information and related information from customers through appropriate and lawful means.

1. Information Provided Directly by Customers
   Name, address, phone number, email address, date of birth, credit card information, and any other information you entered or provided when making a reservation or submitting an inquiry
2. Information Automatically Collected When You Use This Site
   IP addresses, browser information, device information, browsing history, cookie information, access logs

Non-Disclosure to Third Parties

The Company will not provide or disclose personal information to third parties except in the following cases:
With prior consent from the customer When required by law
When necessary to protect the life, body, property, rights, or other interests of the Company, customers, or third parties
Other cases where the provision of personal information without customer consent is permitted under the Personal Information Protection Law

Use of Cookies

This site uses cookies to enhance your user experience, analyze site usage, and deliver targeted advertisements.
A cookie is a small text file that a website sends to your browser; it does not contain any information that identifies you personally.
You can choose to block cookies in your browser settings; however, doing so may prevent some features of this site from functioning properly.

About Web Analytics Tools and Ad Serving

1. Use of Web Analytics Tools (such as Google Analytics)
   This site uses web analytics tools such as Google Analytics to track site usage. These tools use cookies to collect data, but the data is collected anonymously and does not identify any individual.
2. About Ad Delivery
   We may use ad serving services provided by our partner ad networks (such as Google and Meta) to deliver ads tailored to your browsing history and demographics. As a result, these ad networks may collect and use cookie information and other data from this site. This information will be handled in accordance with the privacy policies of the relevant third parties.

Disclosure and Correction of Information to Customers

Regarding personal information held by the Company, if a customer wishes to request disclosure, we will respond after verifying the identity of the individual in accordance with our prescribed procedures. If a customer reports that the personal information held by the Company is incorrect, unless special legal procedures are specified, we will promptly conduct the necessary investigation and correct the information.

Security Measures for Personal Information

The Company manages customers' personal information appropriately and strictly, and takes preventive and safety measures to avoid unauthorized access, loss, destruction, alteration, and leakage of personal data. If we outsource operations that involve handling personal information, we will supervise the contractor to ensure appropriate management of the personal information, and we will require this through contracts and other agreements.

Changes to This Policy

The Company may revise this policy without prior notice to customers for continuous improvement. Any revisions will be published on this page with the latest version.

Contact Information

For inquiries regarding the handling of personal information by the Company, please contact us at the following:

Contact Information

Name: Kuzanbo Club LLC - Personal Information Management Office
Phone: +81-279-82-5242

Effective Date:
Enacted on February 1, 2020
Revised July 24, 2026